FAQ

Before applying

Why should I create an account? Is this required?
What documents/information do I need to have available when filling in the application form?
In KONE job advertisements there is “Apply with LinkedIn” button, how does it work?
Does anyone look at the open applications? Is it worth filling in one?

When filling in the application form

When will my session expire? What does this mean?
Which browsers do you recommend using when filling in the application form?
Which language should I use when I fill in the application?
Which file formats are accepted for attachments?
How many supporting documents can I include?
What is the maximum size of attachments?
The file I uploaded (.doc) does not look right in the preview. What can I do?

After applying

How do I know whether KONE has received my application?
How can I see the status of my application?
How long do you keep open applications?
Can I extend the validity of my open application?
Can I make changes to my application before the end of the application period?
Can I delete my application?
How can I change my password?
How can I get information about new open positions via email or RSS?

Before applying

Why should I create an account? Is this required?

Creating a personal account is required always when you apply for a KONE job opening for the first time. By creating an account, you are able to follow the status of your application and reuse your application form and files for another job application.

What documents/information do I need to have available when filling in the application form?

If you want to preview the questions of the application form, you can do this by clicking ”Preview” at the bottom of the first page of the form. You will be asked to include a resume/CV and a cover letter. It is very important that you send us both. You should have these ready before you start filling in the application form. You may attach documents (in .doc, .docx, .txt, .rtf .pdf format), paste or type into a text box.

In KONE job advertisements there is “Apply with LinkedIn” button, how does it work?

If you have a LinkedIn profile, you can use that to automatically fill in certain details in the application form and complete the application process faster.

Does anyone look at the open applications? Is it worth filling in one?

We are increasingly running searches on the open applications submitted to our database and encourage you to fill one in. However, best way to stand out from the crowd is to apply directly to the positions that you are interested in and suit your profile the best.

When filling in the application form

When will my session expire? What does this mean?

Your session will expire after 20 minutes of inactivity. If your session expires before completing the application, all progress will be lost. This means that you should click “Next” or “Previous” on the bottom of the form before you have spent 20 minutes on a page. The 20 minute expiration period will then start again. There is no maximum total time given for filling in the entire application. Note that you can return to previous pages using the “Previous” button.

Which browsers do you recommend using when filling in the application form?

Firefox 32, Internet Explorer 8 to 10 and Google Chrome 38. 

With Safari you might experience something called looping. This is caused by the browser not accepting multiple cookies or third party cookies. If this occurs, please set your browser to accept all cookies while applying or use other browsers like Firefox or Google Chrome.

Which language should I use when I fill in the application?
Normally, you should use the same language as the job advertisement is written in. If you want to be considered internationally, send your application in English.
Which file formats are accepted for attachments?

The cover letter and CV can be sent as .doc, .docx, .txt .rtf or .pdf. You may also include supporting documents, for which the following files formats are accepted: .doc - .docx, .xls - .xlsx, RTF, TXT, ZIP, Adobe PDF, JPEG, Bit Map, GIF, AVI and MP3. Please note that our HR personnel may run searches in our database. However, the search can only return results from documents attached in .doc, .docx, .txt .rtf or .pdf formats.

How many supporting documents can I include?

In addition to you cover letter and resume/CV, you can include five other documents.

What is the maximum size of attachments?

Each file can be up to 7 168 KB in size.

The file I uploaded (.doc) does not look right in the preview. What can I do?

Some elements may move slightly in the preview, but you should not worry about this, our HR personnel are able to download your original file.

After applying

How do I know whether KONE has received my application?
A confirmation email will be sent to the address you gave in your application.
How can I see the status of my application?
To be able to follow the status of your application or reuse your information in another application, you need to create a user account (and sign in) BEFORE you begin filling in the application. If you have created an account before applying, you can sign in on the “Apply now” page. Click “View My Account” and then “View Application Status”.
How long do you keep open applications?
Six months.
Can I extend the validity of my open application?
This can be done by reapplying.
Can I make changes to my application before the end of the application period?
Yes, if you created an account before sending your application.
Can I delete my application?
No, it is not possible.
How can I change my password?
If you know your password: sign in, click the tab “View My Account” and then the link “Update Your Password”. If you have forgotten your password: Click on “Sign In” and then “I have forgotten my password” on the bottom right.
How can I get information about new open positions via email or RSS?
If you have a user account you can save a "Search Agent". This means that you can save your search criteria and we will send you an email when a job matching your search opens. You can also subscribe to an RSS feed of the results. To do this, click the link “RSS” below your search results.