KONE is a global leader in the elevator and escalator industry. We have been committed to understanding the needs of our customers for the past century, providing industry-leading elevators, escalators and automatic building doors, as well as innovative solutions for modernization and maintenance.
Our vision is to create the best People Flow® experience. Our strategy is to deliver a performance edge to our customers by creating the best user experience with innovative People Flow® solutions. To help us realize our vision, we continually strive to expand our understanding of our customers and their needs.
KONE serves more than 400,000 customers across the globe. The majority of these are maintenance customers. Key customer groups include builders, building owners, facility managers and developers. Architects, authorities and consultants are also key parties in the decisionmaking process regarding elevators and escalators. We have over 1,000 offices around the world and services some 900,000 elevators and escalators globally.