Data File Description

1. File Controller

KONE Corporation
Postal Address:
P.O.Box 7
FIN-02151 Espoo, FINLAND

Telephone:
+358 204 751

Street Address:
KONE Building
Keilasatama 3
FIN-02150 Espoo, FINLAND

2. Person Responsible for File Matters or Contact Person

KONE Corporate Communications
KONE Building
Keilasatama 3
FIN-02150 Espoo
Finland

Tel. +358 204 751
Fax +358 204 75 4515

Do you have have questions related to the information we have stored about you. Please contact us via the contact form on our corporate website (category "customer data related questions"). Your question will then be forwarded to the relevant country and person.

3. Name of the Data File

Customer data register related to the www.kone.com services.

4. Purpose of the Processing of Data

The purpose is to process customer data for the:

i) provision of the www.kone.com services and thereto related products to the customer;

ii) development and management of the customer relationship;

iii) development and management of the www.kone.com services and thereto related products;

iv) provision of the value added services related to the www.kone.com services and thereto related products;

v) management of internal and external duties within KONE Corporation, its partners, affiliates, subsidiaries and subcontractors to the extent related to the www.kone.com services and thereto related products; and

vi) direct marketing and data mining and thereto related actions such as profiling of customer data for the above purposes of KONE Corporation, its partners, affiliates, subsidiaries and subcontractors.

5. Information Contained in the Data File

  • demographic customer data such as name, contact information, general description of the customer’s business (e.g. architect, building owner, maintenance customer)
  • client requests
  • order information and other data related to the www.kone.com service and thereto related products
  • cookie data related to the use of the customer of the www.kone.com service,
  • log data related to the use of the www.kone.com service establishing the actions of the customer on the web site, such as, location, time, and user preferences
  • combinations of the above data in the form of customer profiles
  • financial customer data related to the purchases of the services and thereto related products

6. Regular Sources of Data

  • information provided by the customer: e.g., demographic customer data, and order information
  • cookie information obtained from the clients’ hard drive obtained by KONE Corporation, its partners, affiliates, subsidiaries and subcontractors
  • log data obtained by KONE Corporation, its partners, affiliates, subsidiaries and subcontractors by monitoring the use of the information system related to the www.kone.com service
  • entities within KONE Corporation, its partners, affiliates, subsidiaries and subcontractors providing services, products and value added services related to the www.kone.com service
  • entities within KONE Corporation, its partners, affiliates, subsidiaries and subcontractors providing logistic services such as billing, shipping, maintenance etc.

7. Regular Transfers of Data or Transfers of Data Outsidethe EU or EEA

Data will be transferred to entities within KONE Corporation, its partners, affiliates, subsidiaries and subcontractors some of which are located outside the EU and the EEA for the purposes defined above. Also some of the servers used for the provision of the www.kone.com service may be located outside the EU or the EEA.

8. Principles for the Protection of the Data File

The data file is protected with passwords and the general principles of data protection related to the information systems of KONE Corporation, its partners, affiliates, subsidiaries and subcontractors such as firewalls. Only pre-designated employees of KONE Corporation, its partners, affiliates, subsidiaries and subcontractors have access to the personal data contained in the data file.