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Our process

Our process

At KONE, we have over a century of experience in delivering pioneering elevator, escalator, autowalk and automatic building door solutions. Our professionals provide expert advice and give you the peace of mind that comes with knowing you are fully supported in the process – from planning and design through installation and maintenance to modernization – for the entire life cycle of your building.

1. Expert design and planning services

  • Expert planning advice and traffic analysis services
  • Easy-to-use online design tools allowing you to quickly create CAD drawings, BIM models, and custom car interiors.

2. Smooth, safe installation

  • Fast and cost-effective installation methods that minimize disruption and yield real cost savings.
  • Continuous training, site audits, safety passports, and proven methods to ensure maximum site safety.
  • Eco-efficient installation processes that maximize waste recycling and decrease the use of solvents.

3. Hassle-free handover & maintenance

  • We are the only company to provide in-depth ride quality testing of each elevator before handover.
  • Our elevators have an average availability rate of 99%.
  • Our global spares center stocks over 150,000 parts and offers 24-hour delivery.
  • Preventive maintenance services – including a comprehensive new online service reporting system – make it easier for facility managers to monitor and budget for elevator maintenance.

New elevator solutions

Explore our new elevators

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Elevator Modernisation

Modernise for safety reliability and style

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