Feedback or Complaints

Sample form

My Complaint is about

Contract Number / Equipment Number

Complaint Description

First name

Last name

Email address

Country

Phone (Please provide a phone number starting with +91 and no spaces)

+91

Phone (Please provide a phone number starting with +94 and no spaces)

+94

Phone (Please provide a phone number starting with +975 and no spaces)

+975

Phone (Please provide a phone number starting with +880 and no spaces)

+880

Phone (Please provide a phone number starting with +977 and no spaces)

+977

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

Escalation Support

At KONE, we are committed to resolving all concerns through our customer support process.

If your complaint remains unresolved despite being registered through our official channel, you may escalate the matter to our Managing Director, Mr. Amit Gossain, with your Customer Complaint Reference Number at md.india@kone.com.

Emergency Support

To report an emergency please call 1800 108 1234, 1800 425 4254

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Complaints or Feedback