OEM Maintenance- a safer and smarter way to Elevator maintenance

Elevators play an important role in modern buildings and structures to keep moving people safely and efficiently. Elevators have a life span of 20-25 years and are hence a long-term investment for building owners. However, like any mechanical equipment, they require regular maintenance for ensuring passenger safety, extending equipment lifespan, and preventing costly breakdowns. One of the most critical reasons for regular elevator maintenance is passenger safety. Door malfunctions, faulty brakes, electrical issues, overloading issues can cause injuries to passengers. Regular inspections help identify potential risks before they become major problems, making the elevator safer for everyone.

It is important to ensure that your elevator's services regularly to get them services by the OEM, as modern elevators are highly engineered with complex systems, proprietary parts that can only be serviced by the KONE technician.

At KONE, service goes beyond just maintaining your elevators; it’s a lifetime of care for your elevators. With an approach that’s just right for you, we keep your entire portfolio running smoothly with the right expertise and advanced technologies. Our skilled technicians offer personal service that is backed by data and AI-assisted insight, and support from our global service and repair network. We’re here to help any time of day. In person or online, it’s easy to get in touch with us: chat with us online, call a local KONE service number, or schedule an on-site visit with a KONE expert. With KONE maintenance, you have access to original KONE parts, and safety components.

Benefits of KONE Care maintenance

Tailored maintenance packages: KONE creates a unique maintenance plan for each site and equipment. The KONE Care™ offering enables you to choose the level of service you need.

Localized Service: Skilled technicians near you offer personal service that is backed by data and AI-assisted insight, and support from our global service and repair network.

Fastest Response: Our service experts and technicians are just a call away from your building and provide quick responses to any equipment issue you may have, thereby ensuring maximum uptime for your elevators.

24/7 Support: We’re here to help any time of day. In person or online, it’s easy to get in touch with us: chat with us online, call a local KONE service number, or schedule an on-site visit with a KONE expert.

At KONE, we optimize the performance of your equipment across the lifecycle while also offering complete peace of mind by maximizing safety and comfort for residents and tenants.