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Fewer elevator problems – happier residents.
It is just what the term suggests – a service that uses AI-based analytics to identify potential issues in your equipment before they cause problems. But how does proactive maintenance benefit your business and building? Take a closer look.
KONE 24/7 Connected Services provides valuable information on upcoming maintenance needs and identifies any potential issues before they cause problems. We connect your elevators and escalators to our cloud-based service and use artificial intelligence based analytics to make smarter proactive maintenance decisions that take people flow to a whole new level.
AI-based proactive maintenance increases the value of your building and prolongs equipment lifetime.
Continuous performance and risk analysis reduces the risk of breakdowns and improves accessibility.
24/7 monitoring means you’re immediately informed if there is a problem and can plan ahead for future maintenance needs.
KONE 24/7 Connected Services has already helped to improve the reliability and performance of tens of thousands of different pieces of equipment in buildings of all kinds.
Round-the-clock monitoring increases safety and improves accessibility. The end result is smooth people flow and satisfied users.
By proactively identifying and fixing issues before they cause problems, we save facility managers’ time and cut their workload. Fact-based recommendations for asset management help prolong the equipment lifetime.
When your equipment runs smoothly, so does your business. By addressing issues proactively and optimizing maintenance schedules according to your needs, we give people flow, and your business, a boost.
Smart proactive maintenance and fact-based asset management planning helps you to make better investment decisions, prolongs equipment lifetime and keeps your building ahead of the game.
Making your journeys efficient and user friendly, from door to destination.
KONE 24/7 Connect
Cloud-connected elevators and escalators provide a constant stream of usage data that helps us to make intelligent, proactive decisions on how to solve potential problems before they cause disruption. Advanced analytics determines if an issue is critical and needs to be addressed immediately or if it can be solved during the next scheduled maintenance visit, resulting in more efficient maintenance.
Information is shared in a transparent format that can be tailored to your reporting needs, so you’ll always know what’s happening – and what we have prevented from happening.
KONE 24/7 Alert
KONE 24/7 Alert is a round-the-clock diagnostics service that continuously monitors and analyzes the operating status of your escalators.
If a problem occurs, you’ll be notified immediately with instructions on how to safely restart the equipment and details of what caused the issue.
Intelligent proactive maintenance that keeps your building moving
We keep a constant eye on how your equipment is performing.
Intelligent technology analyzes maintenance needs and detects potential problems before they cause disruption.
Our technicians get the right information at the right time to help them fix problems fast.
We’ll keep you fully informed about all the work we do and what the outcome was.
KONE proactive maintenance services give you real-time info when you need it.
KONE Online gives you and your team round-the-clock access to performance, maintenance, breakdown, and repair data for all your equipment via an easy-to-use web portal.
You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.