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Fewer elevator problems – happier residents.
AI-based proactive maintenance increases the value of your building and prolongs equipment lifetime.
Continuous performance and risk analysis reduces the risk of breakdowns and improves accessibility.
24/7 monitoring means you’re immediately informed if there is a problem and can plan ahead for future maintenance needs.
Round-the-clock monitoring increases safety and improves accessibility. The end result is smooth people flow and satisfied users.
By proactively identifying and fixing issues before they cause problems, we save facility managers’ time and cut their workload. Fact-based recommendations for asset management help prolong the equipment lifetime.
When your equipment runs smoothly, so does your business. By addressing issues proactively and optimizing maintenance schedules according to your needs, we give people flow, and your business, a boost.
Smart proactive maintenance and fact-based asset management planning helps you to make better investment decisions, prolongs equipment lifetime and keeps your building ahead of the game.
KONE 24/7 Connect
Cloud-connected elevators and escalators provide a constant stream of usage data that helps us to make intelligent, proactive decisions on how to solve potential problems before they cause disruption. Advanced analytics determines if an issue is critical and needs to be addressed immediately or if it can be solved during the next scheduled maintenance visit, resulting in more efficient maintenance.
Information is shared in a transparent format that can be tailored to your reporting needs, so you’ll always know what’s happening – and what we have prevented from happening.
KONE 24/7 Alert
KONE 24/7 Alert is a round-the-clock diagnostics service that continuously monitors and analyzes the operating status of your escalators.
If a problem occurs, you’ll be notified immediately with instructions on how to safely restart the equipment and details of what caused the issue.
We keep a constant eye on how your equipment is performing.
Intelligent technology analyzes maintenance needs and detects potential problems before they cause disruption.
Our technicians get the right information at the right time to help them fix problems fast.
We’ll keep you fully informed about all the work we do and what the outcome was.
KONE Online gives you and your team round-the-clock access to performance, maintenance, breakdown, and repair data for all your equipment via an easy-to-use web portal.