Back to top

Maintenance packages

KONE Care™ Standard

KONE Care Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulations compliance.

  • Includes preventive maintenance to keep everything in good working order.
  • Provides 24/7 access to KONE Customer Care Center.
  • Gives you access to reliable, quality service.

KONE Care™ Plus

KONE Care™ Plus is the ideal solution when your priority is a clear overview of the equipment status, or if you are responsible for equipment in multiple locations.

  • Includes preventive maintenance, breakdown assistance and planned repair.
  • Ideal for elevators & escalators that have a moderate usage pattern.
  • Ideal for facility managers who are responsible for a single large building complex or several separate buildings.

KONE Care™ Premium

KONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.

  • Includes all preventive maintenance, breakdown service, and planned repair service, ensuring there are no unexpected costs.
  • Customized reports make planning and budgeting simple.
  • Ideal for facility managers at locations where reliability is essential, such as airports, metro stations, and hypermarkets.

CAN WE HELP CHOOSING THE BEST PACKAGE FOR YOU?

Compare our maintenance packages

Compare maintenance packages*
KONE Care™ Standard
KONE Care™ Plus
KONE Care™ Premium
Available for
KONE Preventive maintenance (Modular Based Maintenance™)



Elevator | escalators
KONE Customer Care Center



Elevator | escalators
Breakdown Service

Partial
Full
Elevator | escalators
Repair Service

Partial
Full
Elevator | escalators
Enhanced Breakdown Service Response Times



Elevator | escalators

KONE Care™ maintenance packages from the world's most preferred maintenance partner

Quality maintenance for the building's entire lifecycle

PUT US TO THE TEST AND LET US MAKE YOU AN OFFER