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Maintenance packages

KONE Care™ Standard

KONE Care Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulations compliance.

  • Includes preventive maintenance to keep everything in good working order.
  • Provides 24/7 access to KONE Customer Care Center.
  • Gives you access to reliable, quality service.

KONE Care™ Plus

KONE Care™ Plus is the ideal solution when your priority is a clear overview of the equipment status, or if you are responsible for equipment in multiple locations.

  • Includes preventive maintenance, breakdown assistance and planned repair.
  • Ideal for elevators & escalators that have a moderate usage pattern.
  • Ideal for facility managers who are responsible for a single large building complex or several separate buildings.

KONE Care™ Premium

KONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.

  • Includes all preventive maintenance, breakdown service, and planned repair service, ensuring there are no unexpected costs.
  • Customized reports make planning and budgeting simple.
  • Ideal for facility managers at locations where reliability is essential, such as airports, metro stations, and hypermarkets.

CAN WE HELP CHOOSING THE BEST PACKAGE FOR YOU?

Compare our maintenance packages

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KONE Care™ Standard
KONE Care™ Plus
KONE Care™ Premium
Available for
KONE Preventive maintenance (Modular Based Maintenance™)



Elevator | escalators
KONE Customer Care Center



Elevator | escalators
Breakdown Service

Partial
Full
Elevator | escalators
Repair Service

Partial
Full
Elevator | escalators
Enhanced Breakdown Service Response Times



Elevator | escalators

KONE Care™ maintenance packages from the world's most preferred maintenance partner

Quality maintenance for the building's entire lifecycle

PUT US TO THE TEST AND LET US MAKE YOU AN OFFER